Service
Service
Service and Support
Distribution and Service Center
We ship our products directly from our own warehouses throughout the United States, which also house our service centers.
- 6710 Benjamin Rd Unit 300, Tampa, FL 33634
- 9940 Currie Davis Drive, B29. Tampa, FL 33619
- 8301 Cypress Plaza Dr. Suite 102, Jacksonville, FL 32256
Distribution and Service Center
We ship our products directly from our own warehouses throughout the United States, which also house our service centers.
- 6710 Benjamin Rd Unit 300, Tampa, FL 33634
- 9940 Currie Davis Drive, B29. Tampa, FL 33619
- 8301 Cypress Plaza Dr. Suite 102, Jacksonville, FL 32256
Delivery, Maintenance, and Repair
Customer Support
When you purchase a Floridian Brand product, you are investing in a product backed by a dependable company where customer service is our number one priority. We stand behind our products with high-quality, U.S.-based service and support, along with our 5-year residential limited warranty and lifetime support!
Customer Support
When you purchase a Floridian Brand product, you are investing in a product backed by a dependable company where customer service is our number one priority. We stand behind our products with high-quality, U.S.-based service and support, along with our 5-year residential limited warranty and lifetime support!
Customer Service
Our Service philosophy is Customer Centered: We prioritize customer satisfaction over profit. Our customer service pledge is to be timely and responsive, providing committed customer care in an accessible, personalized fashion.
We strive to educate our customers on our philosophy of Whole-Body Wellness through structured instruction, corporate wellness programs, individual product orientations, and continuous learning through our learning center.
We Continually Innovate, bringing customers the very latest in quality massage chair products. We listen to customer feedback with open ears and engineer future models based on real-world input.
We work to instill a feeling of Greatness and Pride with our company, our team, and our products.
TERRITORY SUPPORT
Strategic Customer Care Support:
Tampa, Florida –Â SE Regional Support and Headquarters
East Coast – Virginia
West Coast – California
Midwest –Â Dallas, Texas and Indiana
Midterm Customer Care Support:
Washington State, OregonÂ
Vermont
Long-term Customer Care Support:
Washington State, OregonÂ
North America – Canada
Â