Beware Cheap Massage Chairs: Tips & Questions to Ask Before Buying

Who doesn’t love a bargain? Getting a great deal on anything is usually a win for shoppers, which is why Black Friday has become such an annual frenzy. But steeply discounted or “cheap” prices can sometimes indicate a defective or poor-quality product — which can sour the win of a great price. This is especially true of cheap massage chairs, the fact that massage chair shoppers should be aware of. We have discussed in the past a massage should chair cost and what the difference is between an $800 and an $8000 massage chair.

 

Today we are introducing the guide to avoiding cheap and poor-quality massage chair purchases; this is especially crucial with a thriving e-commerce trend – more and more shoppers purchase massage chairs sight unseen.

 

WHAT IS A “CHEAP” MASSAGE CHAIR?

A chair that can deliver a quality massage in the comfort of your own home is a product worth investing in. A standard, a high-quality massage chair can cost anywhere from $2,500 to upwards of $12,000. Though plenty of trustworthy massage chair brands carry products with a price tag of around $2,500, anyone serious about investing in their long-term health and wellness should expect to spend about $4,000-$7,000.

 

On the other hand, cheap massage chairs can usually be identified by price tags that hover in the low- to mid-hundreds before any discounts are applied. A price from $500 (or lower) to $800 could indicate unreliable parts, poor construction, low-quality or nonexistent customer service, inhumane factory working conditions, or a host of other negative factors. While cheap massage chairs may seem like a bargain, they can end up costing the budget-conscious shopper more in the long run.

 

Massage chairs are a big e-commerce item, so products are not always available for testing before purchase. Whether you’re buying sight unseen or have access to a massage chair showroom, here is a list of questions you can ask that will help you determine if a low price is too good to be true.

 

  • Is the chair under $1,000? Quality models go for less, but anything under $1,000 should trigger some questions and further research.
  • Does the chair offer a 2D, 3D, or 4D massage mechanism? Or is its variability unknown?
  • How many premium features does it include? E.g., zero gravity, heat therapy, SL track, intelligent body scanning, etc.
  • How many massage programs does it feature? Are the programs customizable?
  • Does the mechanism squeak or sound clunky?
  • Is the upholstery well-sewn and made of high-quality synthetic leather?
  • Do the rollers feel too hard?
  • How adjustable is the headrest or footrest (if it comes with one)?
  • Is customer service friendly and easy to reach?
  • What is the warranty/return policy?

 

** If you have a less-than-satisfactory answer to any of these questions, the price is not worth the risk to your wallet or your comfort.

 

 

MASSAGE CHAIR PRICE TAGS: WHAT DO YOU GET FOR THE PRICE?

A higher price often indicates higher quality, but sometimes this doesn’t help convince the frugal customer to buy. Considering that the average massage chair shopper is looking for a convenient, relaxing, beneficial solution to long-term health, it’s helpful to break down some of the cost drivers that, while they may increase the price, vastly improve the user experience:

 

  • BODY SCANNERS

This technology includes an internal mechanism to detect your body’s unique pressure points and adjust the rollers accordingly. Floridian Brand Massage Chairs offer a body scanning program to map your entire body and ensure massage accuracy and efficiency.

  • FOOT MASSAGERS / REFLEXOLOGY

Rollers in the footrest and along the soles of the feet target pressure points that trigger relief in other parts of the body. Every Floridian Brand Massage Chair features a whole-body massage experience, from neck to sciatic to your feet.

  • HIGH-QUALITY SYNTHETIC LEATHER

Expertly sewn, well-maintained, synthetic materials are durable for a long-lasting massage chair. They are made to withstand years of wear and tear. With “normal” use, the fabric material should last 5-10 years on Floridian Massage Chairs.

  • HAND MASSAGERS

Gentle rollers and inflatable air cells in the armrests are excellent for treating symptoms of arthritis.

  • HEAT THERAPY

Infrared heat helps relax tight muscles, leading to a more effective massage. Floridian Galaxy 4D Massage Chair offers carbon fiber heating with three different heat adjustments.

  • LEG MASSAGERS

Designated rollers along the leg rest target your feet and calves. Floridian Expert 4D Massage Chair designs both foot and calves rollers and offer you the complete foot massage experience.

  • SPEAKERS / SOUND THERAPY

Floridian Expert 4D Massage Chair comes with build-in soothing sound therapy programs. In addition, every Floridian Brand Massage Chair model features Bluetooth-enabled surround and sound speakers, allowing you to relax to your own music, audiobooks or podcasts.

  • ZERO GRAVITY

This reclining technique extends your legs and elevates your knees above your heart, creating a sense of weightlessness that helps your spine decompress. Every Floridian Brand Massage Chair offers a true zero-gravity experience.

 

** Luxury massage chair companies, such as Floridian Brand, also provide excellent customer service and a 5-year warranty, so if any malfunctions occur with any of these premium features, assistance is just a phone call away.

 

 

BEWARE THE CHEAP MASSAGE CHAIR

You may be tempted to save a bit of money on your massage chair, but the risks of sacrificing quality for the price should give you some pause. These include:

 

  • POOR CUSTOMER SERVICE/COMPANIES JUST INTERESTED IN MOVING UNITS

Inexpensive products move fast, partly because they break or malfunction easily. Customer service agents at companies that deal in cheap massage chairs aren’t usually having pleasant conversations with customers. It’s not surprising, then, that these companies garner bad reviews and earn negative reputations.

  • SACRIFICING HEALTH AND WELLNESS

Massage chairs without dynamic mechanisms can put undue stress and pain on your pressure points by repeatedly working over the same areas and without variation. You shouldn’t be in pain or feel less relaxed after leaving your massage chair — that’s the exact opposite of its intended purpose.

  • WEAK FEATURES (VIBRATION, HEAT, ETC.)

Cheap mechanisms can result in less effective functions — or worse, functions that barely register to the user!

  • BAD / NO WARRANTY

The last thing you want with a cheaply made product is no guarantee that you’ll get your money back if something goes wrong. Short-term warranties (<1 year) imply that the product is bound to break within the first year and that the retailer doesn’t care enough about its reputation to ensure customer satisfaction. If a massage chair comes without a warranty, that’s a major red flag.

  • DIFFICULTY FINDING PARTS / REPAIR ASSISTANCE

High product turnover can mean that specific models have shorter lifespans, so finding replacement parts can be a fool’s errand. Massage chair repair technicians may also be hesitant to work on a cheaper model since they know their first repair won’t be their last, and finding parts becomes more difficult with time.