$800 vs. $8000 Massage Chairs - What Is The Difference?

Let’s face it. A quality massage chair is a priceless investment. It may sound trite, but one can’t place a dollar value on full-body relief. It should come as no surprise that shoppers seeking to de-stress their daily lives can experience a good deal of “sticker shock.” Naturally, this leads to many questions:  Why do luxury massage chairs have heavy price tags? Are they worth it? Why would I spend USD 8,000 for a chair when I can get one for significantly less on Amazon or eBay?  This article intends to address each of those critical questions.

First, let’s look at the components and elements – the various systems that form a complete massage chair:

  • Rollers

Model:
Difference:
$800 “Unknown” Chair
Unforgiving “nodules” (spinning roller heads) deliver a uniform, limited 1D massage.
Floridian Brand Massage Chair
Spring-loaded rollers deliver a dynamic, 3- or 4D massage rather than a limited, repetitive motion.
  • Mechanism

Model:
Difference:
$800 “Unknown” Chair
The static mechanism does not adapt to different body shapes/pressure points. There are gaps between the rollers or nobules.
Floridian Brand Massage Chair
The intelligent mechanism uses body scanning to adapt to your specific needs. Whole-body means whole-body:  no gaps between the rollers.
  • Parts

Model:
Difference:
$800 “Unknown” Chair
Cheap plastic or plywood parts are more likely to break down faster.
Floridian Brand Massage Chair
Contains durable, often metal components. Rollers will usually be made of a softer rubber.
  • Massage Modes

Model:
Difference:
$800 “Unknown” Chair
Single or limited massage programs/modes.
Floridian Brand Massage Chair
Multiple, often customizable massage programs/modes.

The next difference that we will discuss is Warranty Coverage. As we mentioned in our introduction, a massage chair purchase is an investment. Naturally, you will want to have a good amount of protection for that investment.

For example, one would not expect to pay $500-$1000 USD for a massage chair and expect to receive a comprehensive 1-to-3 year parts and labor in-home service warranty. This is simply because such a warranty offering is not viable from a business standpoint. One can expect the lower-priced product will come with some warranty but will be shorter in duration with less coverage and few service options.

Warranties can differ quite a bit, from parts-only coverage, requiring you to ship the chair back to the company to get it repaired, only structural coverage, to complete comprehensive parts & labor in-home warranties. 

Floridian Massage Chairs are designed, built, and inspected to ensure excellence in operation and enjoyment. We stand behind our customers and products with high-quality U.S.-based service and support, along with our 5-year residential limited warranty.

 

Lastly, we want to discuss the differences in customer support options and availability among the two chairs. Inexpensive products move fast, in part because they break or malfunction so easily. Customer service agents at companies that deal in cheap massage chairs usually have unpleasant conversations with customers. Then, it’s not surprising that these companies garner bad reviews and earn negative reputations.

In addition, high product turnover can mean that specific models have shorter lifespans, so finding replacement parts can be a fool’s errand. Massage chair repair services may also be hesitant to work on a cheaper model since they know their first repair likely won’t be their last, and finding parts becomes more difficult with time.

Shopping from Floridian Brand, we want you to buy “peace of mind.” Our professional support team strives to deliver the best and prompt customer service as we want your 100% satisfaction. We also have a physical store located at:

6710 Benjamin Rd Unit 300

Tampa, FL 33634

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